Contact information
If you have any questions or feedback, please feel free to contact our Customer Experience Team via our email at support@NuSkn.co.
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Order cancellations or adjustments are not possible after the order is placed.
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At NuSkn, every product is crafted with care and intended for personal use. Due to the hygienic nature of our formulations, we are unable to accept returns or exchanges once an order has been delivered.
If you believe there is an issue with your order, please contact us within 7 days of delivery at support@NuSkn.co with your order number and relevant details. All requests are reviewed on a store credit is issued on a case by case basis.
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For updates regarding your order, please refer to your tracking information.
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During peak seasons, expect potential shipping delays due to high demand. We appreciate your patience.
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Note: Please send only one email per inquiry. Multiple emails may delay our response time, as we respond in the order they are received (oldest to newest). Thank you for your understanding!
Customer Experience Team Availability:
Business days: Monday – Friday
Response time: Within 2-4 business days
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COLLABORATIONS & PRESS
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Interested in collaborating with us?
Submit your proposal here: Collab@NuSkn.co
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For partnership inquiries: Collab@NuSkn.co
- For press-related inquiries, please contact our press team at: Collab@NuSkn.co